We had to fire a major cosmetics company because they were cruel, unrepentant assholes. It became such that I would’ve gladly handed over my spleen to the first client who didn’t drive my team to tears during a conference call. Oh, wait. You’ll treat us like humans? Watch us do backflips for you and deliver our best work. But…
Felicia C. Sullivan
Again, channeling me! LOL. Years ago my husband literally walked into my office, snagged the phone out of my hand, and fired my client. Note: My husband does not work with me.
The client got very quiet as my husband told him, "You've berated my wife for the last time," while recalling many comments the my husband heard over speakerphone as the client spoke down to me.
Probably doesn't surprise you this is the same client I had to start charging for email responses as he tried to work around the sheduled consulting call fees.